Relieve 10 FTE physician of paperwork with data modeling & system integration
https://sh.hicron.com/case-studies/relieve-10-fte-physician-of-paperwork/
Case study

Relieve 10 FTE physician of paperwork with data modeling & system integration

Extra time for patients thanks to integrating applications
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About the project

  • Industry
    Healthcare
  • Unit
    Swiss Hospital

In healthcare, time is of the essence for physicians, and every hour counts. However, if a hospital relies on multiple disconnected IT systems, productivity suffers and patient care is compromised. The resulting inefficiency drains resources and deprives patients of much-needed attention from their healthcare provider. Explore how we bridged these gaps and provided better care for all.

Challenges

At the hospital we worked with, doctors dedicated significant time to analyzing each patient’s case in order to determine the best course of action for their treatment. This approach led to improved diagnoses and more effective treatments overall. However, the task was burdened with a considerable amount of paperwork and took up to 10 full-time equivalents annually to complete.

In addition, our client faced significant expenses due to the costly licenses required for each new user on their complex and disorganized data-generating applications.

Physicians experienced challenges producing reports, and the potential gains from medical data on symptoms, patient characteristics, treatment, and recovery rates remained unexplored.

We were tasked to optimize and simplify their operations.

Scope & Highlights

A single point of truth for multiple applications

Intuitive presentation layer

Our Approach

The best course of action was to create a single point of truth for the multiple applications the client was using. The challenge here was that the applications had different data models, therefore mapping them to one schema was essential.

  • A team of software engineers implemented a backend application in Node.js to transform GraphQL queries. GraphQL connected the back- and front end together. To make the whole solution easy to use.
  • The UX designer created an intuitive presentation layer, which was later developed in Angular.

Creating charts that convey all the information necessary for users was of utmost importance to us. We made sure that the data is presented in a modern, insightful way to make working with it easy and efficiently.

Outcomes

Our solution saves hours of physician work time. Instead of analysing data and looking for patterns, roughly ten specialists can instead devote themselves entirely to working with patients. All those valuable analyses are performed by our application that presents it in comprehensive, easy-to-understand charts and diagrams.

The system generated data that greatly speed up giving diagnoses and suggesting treatment methods. The example report looked like this: for patients between 40 and 50 years old with symptoms like stomach ache and nausea, in 60% of cases, the cause was peritonitis. Thanks to the structured data, the diagnosis time has been significantly reduced.

We eliminated the need to buy extra licenses for new users, which allowed the client to make significant savings without reducing the quality of the assistance provided.

Team composition

  • Software Engineers
  • Quality Assurance Engineers
  • UX-Designer
  • Agile Delivery Lead

Testimonials

What our partners say about us

After carefully evaluating suppliers, we decided to try a new approach and start working with a near-shore software house. Cooperation with Hicron Software House was something different, and it turned out to be a great success that brought added value to our company.

With HICRON’s creative ideas and fresh perspective, we reached a new level of our core platform and achieved our business goals.

Many thanks for what you did so far; we are looking forward to more in future!

hdi logo
Jan-Henrik Schulze
Head of Industrial Lines Development at HDI Group

Hicron is a partner who has provided excellent software development services. Their talented software engineers have a strong focus on collaboration and quality. They have helped us in achieving our goals across our cloud platforms at a good pace, without compromising on the quality of our services. Our partnership is professional and solution-focused!

NBS logo
Phil Scott
Director of Software Delivery at NBS

The IT system supporting the work of retail outlets is the foundation of our business. The ability to optimize and adapt it to the needs of all entities in the PSA Group is of strategic importance and we consider it a step into the future. This project is a huge challenge: not only for us in terms of organization, but also for our partners – including Hicron – in terms of adapting the system to the needs and business models of PSA. Cooperation with Hicron consultants, taking into account their competences in the field of programming and processes specific to the automotive sector, gave us many reasons to be satisfied.

 

PSA Group - Wikipedia
Peter Windhöfel
IT Director At PSA Group Germany

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